Lately, I’m not sure why, I’ve been getting into more and more conflicts with people I know. I’m aware of this, and I’ve decided to work on my communication skills. Fortunately, we live in a time when the latest technology can help us to be better communicators. I’ve resolved to use these tools more effectively in my life, to create more harmony in the world around me.
For starters, the next time I’m really mad at someone, I plan to write a long email, carefully explaining what he or she has done to offend me. I won’t just fire it off in anger. I’ll compose many drafts, each one more eloquent than the last. If I express my hurt feelings honestly and fully in writing, the person will surely listen to reason. Then they can respond directly, with a heartfelt apology, to each of my concerns. This can all be accomplished peacefully, through email, without all the yelling and blaming that come with a face-to-face confrontation.